PRIVACY POLICY
SynTechnics Privacy Policy
(Last Revised July 2, 2026)
ANSWERS TO YOUR PRIVACY QUESTIONS
Which website does this Privacy Policy cover?
This Privacy Policy concerns all websites and domains owned by SynTechnics, its subsidiaries and affiliates (collectively, “SynTechnics”, “we”, “us”, or “our”). SynTechnics is the “Controller” or “Co-Controller” as defined under applicable privacy laws. For more information about SynTechnics and its subsidiaries and affiliates, please visit our website by clicking the following link.
What Personal Information does SynTechnics collect?
The information relating to or identifying individuals that SynTechnics collects is generally determined by you and your interaction with us, our partners, third-party service providers and other resources (“Personal Information”). Please see the What type of Personal Information do we collect section below for more information on some of the types of Personal Information SynTechnics may collect.
How and where does SynTechnics collect information?
SynTechnics collects business-related Personal Information from job candidates, employees, potential customers, customers, participants at our events, business partners and vendors and their employees, advisors, contractors, and individuals who choose to use our business services on others behalf (collectively, “Individuals”) who:
- Visit our website;
- Receive or send communications from/to us, including email and phone calls;
- Use our services as a customer or authorized user;
- Register for, attend or otherwise take part in our events, etc.;
- Download or otherwise engage our content or publications;
- Submit an inquiry about an invoice, order, etc.;
- Engage with our customer service or employees;
- Apply to work with us, view or share job postings; or
- Work at a partner or supplier of ours and interact with our company in the course of doing business or contemplating doing business with us.
We collect Personal Information from a variety of sources, including but not limited to:
- The person who is the subject of the Personal Information;
- Publicly available sources;
- Third-Party Service Providers we have engaged to do business outreach for us;
- Service Providers; and
- Business partners and/or vendors.
What type of Personal Information do we collect?
Payment Information: When you make a purchase. For example, your credit card number and billing address.
Event Information: Collected when you sign-up for events. For example, contact information and mailing address.
Device Information: We collect limited device information when you visit our website. For example, the type of device you use, or IP address.
Commercial Information: Collected when you make a purchase. For example, details about the products or services purchased, considered, or other purchasing histories.
Internet or other Network Activity Information: When you visit our website or interact with our other technologies. This information is either automatically collected or is customer-initiated. For example, your visit to our website and other information regarding interactions with our website. Please see the “What Cookies do you use?” section below for more information.
Other Information: If you use our website, we may gather data about the browser you use, files viewed, and date/time stamps associated with your usage. When you call us, we may record calls for quality assurance and operational purposes and obtain consent when applicable.
How do you use the Personal Information you collect?
SynTechnics collects Personal Information for a number of purposes, including but not limited to the following:
- Product and service fulfillment.
- Complete, fulfill, manage, and communicate about purchases, etc.;
- Set up and service the relevant account in our system;
- Provide customer service; and
- Manage any tracking, billing, and communications with you.
- Internal operations.
- Improve effectiveness of our website, inventory, and customer service;
- Conduct research and analytics related to our operations; and
- Perform other logistics and operation activities as needed.
- Payment or Credit card processing.
- Processing payments and address inquiries or inquiries about purchases;
- Managing accounts, credit, and other transactional information; and
- Offer products or services which could be of interest.
- Security, compliance, legal obligations and fraud prevention.
- Protect our assets (on and offline) and prevent fraudulent activities;
- Validate credentials and authenticate customers;
- Protect the security and integrity of our services and our data; and
- Assist any law enforcement and respond to legal/regulatory inquiries.
- Marketing, promotions and advertising.
- Send customers information about our products, services, and promotions;
- Provide interactive features on our website, such as product specs;
- Spot user preferences; and
- Oversee any promotions, surveys, or the like.
Sensitive Personal Information: SynTechnics does not use or disclose sensitive Personal Information except for limited purposes authorized by law. For example, SynTechnics may collect a government ID number for employment purposes, or a tax ID number to provide certain products or services. Such uses of sensitive Personal Information do not afford rights to limit SynTechnics’s processing of sensitive Personal Information for these purposes, although we may nonetheless ask for consent or provide notice and choice about how the information is processed depending on the relevant context.
Sometimes Information is Vital: Where we need to collect and use Personal Information by law, or to complete a transaction or fulfill a contract with your company, and you fail to provide the Personal Information required, such deficiency is likely to prevent us from meeting certain obligations of our contract or relationship with your company.
Other People’s Privacy: If you provide us with Personal Information relating to another person, you must inform them directly of the sharing of their information with SynTechnics, our identity, why their information is required, and how it will be used, and obtain their consent to use and disclose their information to SynTechnics. The other person must have given consent to you to share their information with us. THEY have to consent. Please know you cannot consent for them.
With whom do you disclose this Personal Information
To the extent applicable, we may disclose information with companies who perform services for us for legitimate business purposes, with a vendor to fulfill a contract with your company, protect our data and the website, or as required by law. We may also disclose information with a third party in the event we sell the business, or any part of the business. In the past 12 months, SynTechnics processes and discloses the following categories of Personal Information with the following types of businesses:
| Categories of Personal Information Collected and Disclosed | Categories of Third Parties to Whom Disclosure is Made |
|---|---|
| A. Name, Contact Information and Identifiers: Identifiers such as a real name, alias, postal address, information provided during the interview, date of birth, unique personal identifier, online identifier, Internet Protocol address, email address, account name, username, social security number, tax ID, driver’s license number, passport or other similar identifiers. | Service providers; professional advisors; public and government entities. |
| B. Customer and Other Records: This is not collected about consumers, employees, or business information as it is related to an individual. To support and carry out corporate activities and continuity, paper and electronic customer records containing personal data, such as name, signature, physical characteristics or description, address, telephone number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. | Service providers; professional advisors; public and government entities. |
| C. Protected Classifications: Characteristics of protected classifications under applicable state or federal law such as race, ethnic origin, color, sex, gender, age, national origin, disability, marital status, family status, gender identity, gender expression, military and veteran status and citizenship status. | Service providers; professional advisors; public and government entities, limited to the employment context. |
| D. Purchase History and Tendencies: This is not collected about consumers, employees, or business information as to the individual. | Not collected. |
| E. Biometric Information: Physiological, biological or behavioral characteristics that can be used alone or in combination with each other to establish individual identity, including fingerprint, diagnostic or lab results, health, or exercise data that contain identifying information. | Service providers; professional advisors; public and government entities, limited to the employment context. |
| F. Usage Data: Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a resident’s interaction with an internet website, application, or advertisement. | Service providers; professional advisors; public and government entities. |
| G. Geolocation Data: Precise geographic location information about a particular individual or device. | Service providers; professional advisors; public and government entities, limited to the employment context. |
| H. Audio/Visual: Audio, electronic, or visual recordings, or similar information. | Service providers; professional advisors; public and government entities. |
| I. Employment History: Professional or employment-related information. | Service providers; professional advisors; public and government entities, limited to the employment context. |
| J. Education Information: Information not publicly available; personally identifiable information as defined in the federal Family Educational Rights and Privacy Act (20 U.S.C. section 1232g, 34 C.F.R. Part 99). | Service providers; professional advisors; public and government entities, limited to the employment context. |
| K. Sensitive Information: As defined under applicable law, such as certain characteristics of protected classifications, precise geolocation solely with respect to our truck drivers, account login credential and passwords, health information, and financial information. | Service providers; professional advisors; public and government entities in limited contexts, and where required or allowed by law. |
| L. Profiles and Inferences: Inferences drawn from any of the information identified above to create a profile about a person reflecting the person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | SynTechnics does not engage in these activities. |
How do I exercise my privacy rights under applicable law?
In the event we hold Consumer Personal Information about you and are subject to applicable U.S. Privacy Laws, if you wish to access, correct, update, limit the use of sensitive Personal Information, or request deletion of your Personal Information, you can do so by sending us an email to syntechnics@arcosa.com, or by using the contact details provided under the “How to Contact Us” heading below.
Verification & Authorized Agents
We will of course need to verify you are who you say you are before we provide any access (to anyone, including an Authorized Agent) to your Personal Information. To protect your privacy, such verification by SynTechnics may vary, depending on the sensitivity of the information. We use the information you provide to match the identifying information, if any, already maintained by SynTechnics. An “Authorized Agent” is a natural person or an entity registered with the relevant government agency, such as a Secretary of State, who you have authorized to act on your behalf. SynTechnics requires you to confirm that you have provided the Authorized Agent permission to submit the request, including a signed permission. “Signed” means the written attestation, declaration, or permission has either been physically signed or provided electronically pursuant to the Uniform Electronic Transactions Act. SynTechnics may deny a request from an Authorized Agent who does not submit proof that they have been authorized to act on your behalf.
Required Information to Process Requests
If you have an inquiry, please provide us with the following:
a. your name;
b. type of request;
c. what company you interacted with or to whom you provided your information;
d. approximate date of collection of the information; and
e. a valid email address to contact you.
You may also contact us at:
SynTechnics
700 Terrace Lane
Paducah, KY 42003
And at: 270-898-7303
Timing of Response
Within 10 days of receipt of a request to access, delete, correct, update or limit processing of Personal Information, SynTechnics will confirm receipt of that request and provide information about how we will process it. Generally, we respond to verified requests within 45 days. If more time is needed to respond or verify identity, we will provide notice and an explanation of why more time is required. SynTechnics may deny a request if we cannot verify identity or are legally permitted to deny the request. If such is the case and SynTechnics denies a request, we will provide the basis for the denial, provide or delete any personal information not subject to the denial, and refrain from using the Personal Information retained for purposes other than permitted by the denial. SynTechnics will maintain a record of requests and our responses for 24 months.
Appeals
You may have a right to appeal a decision we make relating to requests to exercise your rights under applicable local law. To appeal a decision, please contact us by sending an email to syntechnics@arcosa.com.
Automated Decision Making
SynTechnics does not use Personal Information which would subject a person to a decision based solely on automated processing, which produces legal effects (“Automated Decision-Making“). Automated Decision-Making currently does not take place on our website or as part of our services.
Discrimination
SynTechnics does not discriminate against anyone for exercising privacy rights under applicable law.
California Specific Rights
California law entitles California residents in the business and employment context to certain rights with regard to their Personal Information. Those rights have been incorporated into this Privacy Statement under this “How do I exercise my privacy rights under applicable law?” section.
SynTechnics employees or job applicants who are residents of California may send an email to syntechnics@arcosa.com, or contact Human Resources or their Recruiter for more information about their rights under California law.
Do third parties collect Personal Information on this website?
Yes, but only when authorized to act in the capacity as our service provider.
Does this website link to other websites or third-party content?
In limited circumstances SynTechnics websites may provide links to third-party websites, services, or applications SynTechnics does not operate or control. Our Privacy Policy does not apply to those third-party services, and we do not take responsibility for any content, practices, or actions of those third-parties. You must review all notices of any third-party service before providing information to such parties.
What do you do to protect the Personal Information you collect, use and store?
Use of any online network or system inherently involves risks of unauthorized disclosure or exposure. SynTechnics has taken appropriate technical, organizational and administrative security measures designed in an effort to protect the security, confidentiality and integrity of information. We use at least industry standard level encryption, security controls and system monitoring to keep access restricted and our data secure.
How long do you keep the Personal Information you collect, use and store?
SynTechnics retains the Personal Information it collects for the length of time necessary to fulfill our obligations or conclude our relationship with you and your organization, or if there is legitimate and lawful business purpose in accordance with our record retention policies and applicable laws and regulations. When we have no ongoing legitimate business need to use the information, we will either delete or anonymize it or, if this is not possible (for example, because it has been stored in backup archives), we will securely store and isolate it from further use until deletion is possible.
Who is this website for?
Actual and potential business customers of SynTechnics business products and services in the U.S.
What terms govern my use of this and other SynTechnics websites?
Your use of the SynTechnics websites is governed by the SynTechnics Terms of Use, which can be found here.
Does this website collect information about children under 18?
No. No child under 18 should use this site. Our services and website are not in any way directed to individuals under 18 and we do not knowingly collect Personal Information from those under 18. If you are a parent or guardian and believe your child has provided us with Personal Information without your consent, please send an email to syntechnics@arcosa.com, or by any method identified in the “How to Contact Us” section below, and we will work to delete any such Personal Information from our systems.
What can I do if I don’t agree with the Privacy Policy?
Stop using the website. However, our Privacy Policy will apply to your use as it existed during the time period of your use of our website.
When is the effective date of this Privacy Policy?
July 2, 2026
How will I know if this Privacy Policy changes?
We will post the new one on this page and provide a notice of the changes. We will handle your Personal Information in accordance with the Privacy Policy in effect at the time it was processed unless SynTechnics provides a new policy on our site or obtains your consent.
How do I contact you?
If you have questions or comments about this Policy or the ways in which SynTechnics collects and uses Personal Information it processes, please do not hesitate to contact us at:
Phone: 270-898-7303
Email: syntechnics@arcosa.com
Postal Address:
SynTechnics
700 Terrace Lane
Paducah, KY 42003
If you need to access this Statement in an alternative format due to having a disability, please contact syntechnics@arcosa.com and 270-898-7303.
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